Help Desk Technician | Cert - Western Iowa Tech Community College

SUMMER HOURS:
Monday - Thursday 8am-5pm; Friday Closed

Degree
Certificate

Credits
11

Location
Sioux City

Estimated Program Costs Required Classes

A Help Desk Technician certificate offers specialized training for individuals seeking expertise in PC repair. The program provides a comprehensive understanding of PCs through a blend of hands-on and theoretical instruction. Key topics covered include computer hardware and software installation, troubleshooting, and maintenance. This certificate is designed to prepare individuals for careers as PC repairers or in help desk positions by equipping them with the essential skills and knowledge needed in the field.

Apply Now Visit

Meet Your Advisor

Colleen Clifford
Academic Advisor
colleen.clifford@witcc.edu
Call 712.317.3126
Sioux City Campus, Admissions
Book Appointment with Colleen

Required Classes for Help Desk Technician

For a list of current required classes, visit:
https://catalog.witcc.edu/preview_program.php?catoid=14&poid=3150&returnto=1099

Meet Your Faculty and Staff

Sandy Silbernagel
Computer Networking Instructor
sandy.silbernagel@witcc.edu
Call 712.317.3115
Sioux City Campus, TSI Blgd

Jason Thiele
Computer Networking Instructor
jason.thiele@witcc.edu
Call 712-317-3478
Sioux City Campus

Estimated Program Costs

In-state tuition and fees: $2,343.00 *
Out-of-state tuition and fees: $2,409.00 *
Educational fees: $97.00/semester
Estimated books: $200.00/semester **
Estimated transportation and personal expense: $1,373.00/semester
Estimated student housing and food: $3,450.00/semester

* This is an approximate cost based on tuition and fees set by the Board of Directors before each school year. Course level fees may also apply. Use our class search page to find more information specific to each class. Additional charges for licensure or credential testing may be a part of your program.
** The cost of books varies per program.