Academic Programs

Help Desk Technician

Certificate
Program Description
Sioux City Campus

This certificate program was developed to provide training in computer PC repair. Students will gain a fundamental understanding of a PC through hands-on and theory-based instruction.

Specific topics include computer hardware and software installation, troubleshooting, and maintenance. Upon completion of these courses, the students will be better prepared to take national certification tests, which may be taken on campus at the Western Iowa Tech Testing Center. Students must register and pay for the tests online via the VUE testing center web site at VUE.com

Required Classes

NET 161 IT Essentials I: PC Hardware and Software................ 4
NET 162 IT Essentials II: Advanced PC Hardware and Software......3
NET 170 Configuring Windows................................................. 4

Program Total .......................................................... 11

Contacts

Keith Price, MCSE, MCP, A+, CCNA, Ext 1809 Room T215 keith.price@witcc.edu
Peter Albright, Ext 3233 Room T215 peter.albright@witcc.edu
Ryan Sporrer, AAS, Ext 1494 Room T215 ryan.sporrer@witcc.edu
Greg Strong, BS, BA, Ext 1480 Room B109 greg.strong@witcc.edu
Take the Next Step
Visit at 4647 Stone Avenue, Sioux City, Iowa 51106
4647 Stone Avenue
Sioux City, Iowa 51106
Call 800.349.4649 or 712.274.6400
800.352.4649
712.274.6400
Email info@witcc.edu
info@witcc.edu