Help Desk Technician

Certificate

Sioux City Campus

Program Description

This certificate program provides training in computer PC repair. Students will gain a fundamental understanding of a PC through hands-on and theory based instruction. Specific topics include computer hardware and software installation, troubleshooting and maintenance related to a career as a PC repairer or someone in a help desk position.

Contacts

Keith Price, MCSE, MCP, A+, CCNA, Ext 1809 Room T215 keith.price@witcc.edu
Peter Albright, Ext 3233 Room T215 peter.albright@witcc.edu
Ryan Sporrer, AAS, Ext 1494 Room T215 ryan.sporrer@witcc.edu
Greg Strong, BS, BA, Ext 1480 Room B109 greg.strong@witcc.edu

Required Classes

NET 161	IT Essentials I: PC Hardware and Software	4
NET 162	IT Essentials II: Advanced PC Hardware and Software	3
NET 170	Configuring Windows	4

TOTAL CREDITS: 11.00